Times have modified and its extremely sad. BTW – Our flight to Madrid was with Iberia and the working experience was the complete opposite! The plane was vivid, clean and modern day and the meals options ended up appetizing plus the attendants had been aware of food components. Certainly it can be done suitable!
Once i got to the complimentary lodge that American setup for me, I called 800-433-7300 and talked to an agent there who, to my shock was struggling to see flights which were offered on USAIR. She instructed me there were no open seats on any of the early USAIR flights. I used to be online and could see that there were accessible flights. I basically booked a flight to show it to her.
American Airlines Consumer service hotline is well accessible and consumer helpful. Regretably, You must wait roughly 2 minutes to talk to a shopper service representative. You must hear a long speech concerning present-day updates.
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I've to admit that I was selfishly pleased to be able to reserve my flight before all your other customers and that the agent was ready to remove the fees.
Whenever we eventually been given an electronic mail reaction from American Airlines, the full response time was around one hour. Although we waited one hour, we did acquire various responses to our Original question:
Upcoming, we want to reassure you that we enjoy all feedback. We Fortunately share compliments with the staff who receive them. Make sure you be confident that we also are dedicated to answering each individual criticism we receive, plus a agent from our Office can get back to you personally right away.
Question if everyone reads this but AA may be the worst airline in the world. Didn’t fly them For some time because of interior troubles.
I sincerely hope to get a favourable reply within the future couple times, so I am able to proceed utilizing American Airways for my vacation.
I are already traveling with American Airlines for quite some time now and am now very stunned in a latest prevalence. I had just gotten back again from trip to discover that my suitcase was lacking. American Airlines informed me I was designed to get it back again the next day, however I only bought it 2 times later on and located that my suitcase had been ripped open and destroyed.
I've flown your airline two situations in the last 12 weeks and experienced one particular guy that works for me to fly previous week over a non quit flight you men can’t even have a non end flight by the due date.
My Mom had a worst practical experience with AA flight.my Mother is 81 yrs.old Girl who doesn't converse English.We requested wheelchair guidance as a consequence of her arthritis and a language issue.We experienced reconfirmed out ask for ahead of her departure and a couple of days right before all with each other 4 times.At DFW airport she needed to change aircraft.She bought from the plane and was instructed to await a wheelchair help.Right after waiting while no one came to help her.Because of not getting a wheelchair assistance by the due date she missed her connecting airplane to N.J.Somehow she take care of to obtain a plane although not until eventually upcoming morning.Agent was helping her to help make an arrangement for her to stay right away for the Airport.
On seven/eighteen/fourteen my partner and I had been on your flight 67 from BCN to Jfk. We boarded the airplane and found that it had no wifi or leisure possibilities at the seat. When the food was served we requested the flight attendant In the event the meal had any peppers(the vegetable) in it since the “rooster†together with other substances were being unrecognizable. My spouse is extremely allergic to peppers and he needed to be sure there have been none. The attendant said she experienced no concept of what the foods ingredients ended up in link possibly choice so he did not eat. How tricky would it not be on your catering dept to deliver a list of components for this kind of issue? The plane itself was old and alert on The within. When received on the aircraft, the mentor segment smelled of fecal matter and it took rather a while for that odor to dissipate.